Return and Refund Policy
At Nosh Butters, we are committed to providing high-quality products and exceptional customer service. If you are not completely satisfied with your purchase, we are here to help.
Refunds
Timeframe: Customers have 30 days from the date of purchase to request a refund.
Eligibility: To be eligible for a refund, you must provide the receipt or proof of purchase. Items must be in their original condition and packaging.
Non-Refundable Items: Sale items are not eligible for refunds.
Exchanges
If you received a defective or damaged product, you may exchange it for a new one. Please contact us to initiate an exchange. Exchanges must also be requested within 30 days of the purchase date and require proof of purchase.
How to Return Your Product
To return your product, please send it to the following address:
Nosh Butters
Attn: Returns Department
410 Chestnut Blvd.
Cuyahoga Falls, OH 44221
Please include your receipt or proof of purchase with the returned item.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
Phone: 440-732-2215
Email: info@noshbutters.com
We are here to assist you with any concerns you may have regarding your order. Your satisfaction is our priority, and we strive to ensure that you have a positive experience with Nosh Butters.
Processing Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Thank you for choosing Nosh Butters. We value your business and appreciate your understanding of our return and refund policy.