Privacy Policy

Introduction

Nosh Butters, a nut butter manufacturer located at 410 Chestnut Blvd., Cuyahoga Falls, OH 44221 is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information. By using our website, www.noshbutters.com, you consent to the practices described in this policy.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Nosh Butters
Address: 410 Chestnut Blvd., Cuyahoga Falls, OH 44221
Phone: 440-732-2215
Email: info@noshbutters.com

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, postal address, phone number.
  • Payment Information: Credit card details, billing address (collected through third-party payment processors).
  • Account Information: Username, password, and other details necessary to create and maintain an account.
  • Order Information: Details of products you have purchased from us.

Usage Data

We collect information about your interactions with our website, including:

  • Browsing History: Pages you visit, links you click, and other actions taken on our site.
  • Device Information: IP address, browser type, operating system, and device type.
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies.

How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: To process and fulfill your orders, including shipping and handling.
  • Customer Service: To provide customer support and respond to your inquiries.
  • Personalization: To tailor the content and information we send or display to you, and to otherwise personalize your experience on our site.
  • Marketing and Advertising: To send promotional messages, newsletters, and other marketing communications. You can opt out of receiving these communications at any time.
  • Analytics and Improvement: To analyze usage trends and improve our website, products, and services.

Legal Basis for Processing (GDPR)

If you are a resident of the European Economic Area (EEA), we process your personal data based on the following legal grounds:

  • Consent: You have given your consent for processing your personal data for specific purposes.
  • Contractual Necessity: Processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
  • Legal Obligation: Processing is necessary to comply with our legal obligations.
  • Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our products and services, marketing our products, and ensuring the security of our website.

Your Rights (GDPR)

If you are a resident of the EEA, you have the following rights:

  • Right to Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
  • Right to Erasure: You have the right to request that we delete your personal data.
  • Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data.
  • Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes.
    To exercise any of these rights, please contact us at info@noshbutters.com.

Your Rights (CCPA, CPRA, CalOPPA)

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

  • Right to Know: You have the right to request information about the categories and specific pieces of personal data we have collected about you.
  • Right to Delete: You have the right to request the deletion of your personal data, subject to certain exceptions.
  • Right to Opt-Out: You have the right to opt-out of the sale of your personal data.
  • Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.

To exercise any of these rights, please contact us at info@noshbutters.com

Third-Party Services

Analytics

We use third-party services such as Google Analytics to collect and analyze information about your use of our website. These services may use cookies and other tracking technologies to collect this information. The data collected is used to understand user behavior and improve our website and services.

For more information about how Google Analytics collects and processes data, please visit the Google Privacy Policy.

Email Marketing

We use third-party email marketing services such as MailChimp to manage our email marketing campaigns. These services collect your email address and other information you provide to send you promotional emails. You can unsubscribe from our email list at any time by clicking the unsubscribe link in the email.

For more information about how MailChimp handles your data, please visit the MailChimp Privacy Policy.

Advertising

We use third-party advertising services such as Google Ads to display ads on our website and across the internet. These services may use cookies and other tracking technologies to serve ads based on your browsing history and interests.

For more information about how Google Ads collects and processes data, please visit the Google Privacy Policy.

Payments

We use third-party payment processors such as PayPal and Stripe to handle transactions securely. These payment processors collect your payment information and other necessary data to process your payment. We do not store your payment information on our servers.

For more information about how PayPal handles your data, please visit the PayPal Privacy Policy.

For more information about how Stripe handles your data, please visit the Stripe Privacy Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the internet or method of electronic storage is 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Effective Date

This Privacy Policy is effective as of May 17 2024.

By using our website, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.